Skip to main content
Call: 0131 550 1600 info@cherrybankedinburgh.co.uk Cherrybank Dental Spa, 94 Hanover Street, Edinburgh, EH2 1DR

Cookie Policy

Cookie And Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Cherrybank Dental Practice. The use of the Internet pages of the Cherrybank Dental Practice is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Cherrybank Dental Practice. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Cherrybank Dental Practice has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the Cherrybank Dental Practice is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

  • a) Personal data

    Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • b) Data subject

    Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

  • c) Processing

    Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • d) Restriction of processing

    Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

  • e) Profiling

    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • f) Pseudonymisation

    Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g) Controller or controller responsible for the processing

    Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • h) Processor

    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i) Recipient

    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  • j) Third party

    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • k) Consent

    Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Cherrybank Dental Spa

Telephone:  0141 530 1705

info@cherrybankedinburgh.co.uk

Cherrybank Dental Spa, Centrum House, 108-114 Dundas Street

3. Cookies

The Internet pages of the Cherrybank Dental Practice use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Cherrybank Dental Practice can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

FURTHER INFORMATION ABOUT COOKIES

If you’d like to learn more about cookies in general and how to manage them, aboutcookies.org (opens in a new window). If you’d like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).

Please note that we’re not responsible for the content of external websites.

How we use cookies

The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them.

First-party cookies (cookies set by us)

These are cookies set by this website. Some are necessary to the functionality of the site, others provide information to us that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that makes you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.

First-party cookies (cookies set by us)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
chcookie Persistent cookie 2 months Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_id.1.fc5d Persistent cookie 2 years Analytics Used to improve our understanding of how people use our website and services, through web analytics
_pk_ses.1.fc5d Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
ch_session Session cookie At end of session Strictly necessary Used to manage the items stored in your shopping basket or your progress through filing transactions
PIWIK_SESSID Session cookie   Analytics Used to improve our understanding of how people use our website and services, through web analytics
Transaction Persistent cookie 1 day Your visit WebFiling uses a cookie which remembers which service within WebFiling was being carried out in the event of a session timeout
chwebcheck Persistent cookie 1 year Your visit WebCHeck uses a cookie which remembers the user for subsequent visits. The user is given the choice to explicitly allow this during login
ch_survey Persistent cookie 1 year Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
survey_ch Persistent 28 days Your visit Companies House website occasionally runs
  cookie     surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
chwebsite_survey Persistent cookie 7 days Your visit Companies House website occasionally runs surveys which use a cookie which remembers if the user has a) chosen to not take part in the survey, or b) has already taken part in the survey.
 

Third-party cookies (cookies set by other websites through this site)

We want to provide interesting and engaging content on our website. On a number of pages we use ‘plug ins’ or embedded media. For example, we embed YouTube videos and Google Maps in many pages. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as ‘third-party’ cookies.

Third-party cookies (cookies set by other websites through this site)
Name of cookie Type of cookie Expiry period Reason for use of cookie Description
NID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
PREF Persistent cookie 2 years Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
testcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
khcookie Session cookie   Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
SNID Persistent cookie 6 months Media This cookie is set by Google Maps when you visit any of our pages which includes an embedded Google Map
original_referer Session cookie   Your visit This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
_twitter_sess Session cookie   Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
guest_id Persistent cookie 2 years Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
k Persistent cookie 1 week Social networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
pid Persistent cookie 2 years Performance / Networking This cookie is set by Twitter when you load any of our pages that include a list of “Latest Tweets”
PREF Persistent cookie 10 years Media This cookie is set by YouTube when you load a video embedded on one of our pages
VISITOR_INFO1_LIVE Persistent cookie 240 days Media This cookie is set by YouTube when you load a video embedded on one of our pages
use_hitbox Session cookie   Media This cookie is set by YouTube when you load a video embedded on one of our pages
 

Shopping cart / transactional areas

There are some areas of our site that make use of shopping carts or forms technology which at times have to make use of cookies – the ones used on a permanent basis are detailed in the cookies table. From time to time we may add functionality to our site e.g. surveys, comparisons etc., and these often come from 3rd parties – we will endeavour to ensure full disclosure of any cookies.

Areas of the site requiring a login

Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Local Shared Objects (Flash cookies)

4. Collection of general data and information

The website of the Cherrybank Dental Practice collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the Cherrybank Dental Practice does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Cherrybank Dental Practice analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Registration on our website

The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. A Data Protection Officer particularly designated in this data protection declaration, as well as the entirety of the controller’s employees are available to the data subject in this respect as contact persons.

6. Subscription to our newsletters

On the website of the Cherrybank Dental Practice, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The Cherrybank Dental Practice informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

7. Newsletter-Tracking

The newsletter of the Cherrybank Dental Practice contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Cherrybank Dental Practice may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Cherrybank Dental Practice automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. Contact possibility via the website

The website of the Cherrybank Dental Practice contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

9. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. Rights of the data subject

  • a) Right of confirmation

    Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • b) Right of access

    Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

    • the purposes of the processing;
    • the categories of personal data concerned;
    • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
    • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
    • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
    • the existence of the right to lodge a complaint with a supervisory authority;
    • where the personal data are not collected from the data subject, any available information as to their source;
    • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

    Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

    If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.

  • c) Right to rectification

    Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

  • d) Right to erasure (Right to be forgotten)

    Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

    • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
    • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
    • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
    • The personal data have been unlawfully processed.
    • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
    • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

    If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Cherrybank Dental Practice, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Cherrybank Dental Practice or another employee shall promptly ensure that the erasure request is complied with immediately.

    Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of the Cherrybank Dental Practice or another employee will arrange the necessary measures in individual cases.

  • e) Right of restriction of processing

    Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

    • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
    • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
    • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
    • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

    If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Cherrybank Dental Practice, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of the Cherrybank Dental Practice or another employee will arrange the restriction of the processing.

  • f) Right to data portability

    Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

    In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by the Cherrybank Dental Practice or another employee.

  • g) Right to object

    Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

    The Cherrybank Dental Practice shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

    If the Cherrybank Dental Practice processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Cherrybank Dental Practice to the processing for direct marketing purposes, the Cherrybank Dental Practice will no longer process the personal data for these purposes.

    In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Cherrybank Dental Practice for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

    In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of the Cherrybank Dental Practice or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

  • h) Automated individual decision-making, including profiling

    Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

    If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Cherrybank Dental Practice shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

    If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may at any time directly contact our Data Protection Officer of the Cherrybank Dental Practice or another employee of the controller.

  • i) Right to withdraw data protection consent

    Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

    f the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of the Cherrybank Dental Practice or another employee of the controller.

11. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

12. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

13. Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

14. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact our Data Protection Officer. Our Data Protection Officer clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

15. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with RC GmbH, which sells used notebooks and the Media Law Lawyers from WBS-LAW.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Ready to transform your smile?

Take the next step to a fantastic new smile with a complimentary consultation with one of our smile advisors. Just call 0131 550 1600 or click the button below to arrange your Complimentary Consultation

Cherrybank Dental Spa
Social Rating
4.9
Based on 314 reviews

Check Out Our Latest Patient Reviews

4.7
Based on 293 reviews
5.0
Based on 21 reviews
Cherry Bank dental is next level cosmetic dentistry. All members of staff are all excellent at their jobs. The results are simply stunning.I felt so listened to.I felt cared for.The work was 100% pain freeI was blown away by the whole process. From my initial meeting - where my concerns were patiently talked through, and my expectations were exceeded - to the final results.Chris is an absolute perfectionist. He isn’t happy until you are happy.You get the “Trial Smile”. Which I loved. This is an acrylic version of your final veneers. You live with the temporaries for 2 weeks, which is excellent as you have time to really understand and decide if you want to make any changes to these. Don’t worry though, the temporaries are gorgeous too, and very secure.Chris will add and take away from these temporaries until you are happy. Then the final veneers are ordered. These are EXACTLY what you ask for.The final veneers are beautiful. They sparkle like real teeth. They are colour variated like real teeth, and they have ridges like real teeth. You will be so happy with the results. Chris is so talented.I hardly smiled st sll before. Now, I am smiling all the time.Marta is wonderful too. So kind, gentle, and caring. Chris and Marta are the dream team of dentistry. ⭐️⭐️⭐️⭐️⭐️read more
R B
R B
Thank you to Robin and Audrey always for my pain free root canal treatment at Cherrybank! Such a caring and friendly team from start to finish. Definitely recommend to everyone!
Sabah Ahmad
Sabah A.
I came to Tammy firstly to get a consultation, I had been to a couple other places too, but this was the only meeting I had where I didn’t feel pressured into other treatments. I had expressed that I wanted to keep costs down & wasn’t prepared to commit to Invisalign and Tammy straight away took this on board. She was open about all treatment routes I could go down but the main thing is I wasn’t pushed into anything or felt I was being sold something!Again this was the same when I met Dr Umair, I knew my teeth could benefit from straightening but he heard what I wanted and focused my treatment plan on that. I ended up with whitening, a small bit of gum contouring and composite bonding. Dr Umair comes across really professional and knows exactly what he’s doing so you know your teeth are in good hands. During all my appointments his calm nature kept me calm, I’m not a nervous patient but it had been a while so I was apprehensive! Grainne is also so friendly and super calming, she’d have a nice wee chat with me before & after which calmed my nerves. What a team! I also had the fear to get my impressions for my guard/whitening tray which I told Dr Umair about, somehow he made this feel like nothing and kept me relaxed.My results speak for themselves too, compared to what you can get done to your teeth I didn’t get too much done but it’s an unreal transformation. I wanted my teeth to look more uniform and get rid of the gaps I had, whilst still looking natural and got exactly that. I absolutely love the work that’s been done to my teeth - my confidence in my smile is so much better now!read more
Lauren Mason
Lauren M.
I’m almost at the end of my new smile makeover! Everything from the initial consultation to where I’m currently at has been flawless. The whole team at Cherrybank are outstanding, my dentist; Chris Mccrudden and his two dental nurses, I really can’t thank them enough for all their help and support over the last six months. All of them are marvellous, making the experience so much more pleasant with their considerate attention / approach. I've a few more appointments to go, whoever said going to the dentist isn’t fun, needs a trip to Cherrybank!!read more
Karen Haston
Karen H.
I came to Cherrybank Dental Spa Edinburgh for some treatment,and I have to say it was an amazing experience from start to finish. I am quite anxious at the dentist but the team were so welcoming and friendly. Erin,who was my nurse, put me at ease immediately and really made me feel relaxed. Dr Katy the dentist explained everything to me in language I could understand. I would highly recommend anyone who is anxious to visit as it really was a great experience, didn't even feel like I was at the dentist!read more
Nikki Irene Menzies
Nikki Irene M.
Treatment was painless, very efficient and performed by an excellent Oral surgeon. Reception staff are very efficient and welcoming. Treatment, from Nik the Oral surgeon, has been of the highest quality.
Bruce Harris
Bruce H.
I would definitely recommend Cherrybank dental. Having had bad experiences at other dentists I am not the easiest person with anxiety and nerves but everything from the start has been amazing. Tammy helped me so much at the beginning going through all my options. I cannot thank Chris enough for giving me my smile and Marta for all my hand holding and keeping me calm. So happy I have now finally found a dentist that I am comfortable enough to go to. Thank you so much guys honestly a life changing experience with you.read more
Keighley Hindle
Keighley H.
Fantastic, professional, compassionate care from moment you book your appointment to the moment you leave. Dentists are trained in Pain Free Dentistry. I am totally phobic and they have helped me through twice now. I honestly would never think of going anywhere else. Nic and Chris you are total heroes. Thank you xxxread more
Sarah Skerratt
Sarah S.
Cherrybank Dental Spa provides exceptional dental care in a relaxing, spa-like environment. The staff are friendly, professional, and attentive to your needs. From routine cleanings to cosmetic procedures, they deliver top-notch service with a smile. Chris , Lauren and their teams are who I see for my treatments are truly fantastic . Highly recommended for a stress-free dental experience.read more
L E
L E
Calm and relaxed atmosphere for patients like me who are nervous. My implant dentist Nik, is exceptionally knowledgeable in this field and he provided me with lots of information, regarding my treatment, the aftercare from the surgery and the end result. I really can't recommend Cherrybank enough, they are really excellent.read more
kateryna Liddle
kateryna L.
1,205 days ago I walked into Cherrybank Dental Spa, nervous and anxious. I couldn’t bare anyone seeing my teeth, I mumbled and covered my mouth when speaking to people up close. The team at Cherrybank have transformed my life. After a process of getting my mouth healthy, I started my Invisalign journey. Today I walked out feeling emotional - I’m going to miss these ladies. The service you receive is impeccable, the team are always smiling and encourage you every step of the way - no matter what your journey. I want to take this opportunity to thank Kirsty! You have been amazing, you’ve pushed me further than I ever thought I could go - I will forever be grateful!! I would recommend Cherrybank Dental Spa 💯Me and my smile will be back 😁read more
Kayleigh McCulloch
Kayleigh M.
I have been coming to the clinic for a couple of years and all are good experiences. My last treatment with Kirsty went better than expected. Plus she is always very professional and fast, you can see how much she loves her work. I never thought that I could be happy going to the dentist. The reception team is also very friendly and communicates impeccably, always willing to help.read more
Patricia Azahara BS
Patricia Azahara B.
It's always such a pleasure to come here. The office is impeccably clean, and the waiting room is very comfortable. But what really matters is the quality of the service and care I've received here, and it's been excellent.
Karen Seiger
Karen S.
The best dentist I’ve ever been to in my life. Going to the dentist is now an experience I look forward to and is a nice little break in my day. I have had loads of things done from checkups and dental surgeries to invaslign and teeth whitening. All of the staff are incredible and the comforts that are on offer are also greatly appreciatedread more
Steven Ballantine
Steven B.
Had a dental emergency last week and own dentist were unable to help with pain relief. Carried out a google search and CHERRYBANK came up. Called them and explained circumstances. Emergency appointment arranged for following day, attended and was treated with courtesy, respect and empathy. Saw Dr Vera who carried out necessary emergency treatment to alleviate the pain, which turned out to be pulpitis. Highly recommended for anyone suffering severe dental pain. Will be going back for normal dental care from now. Thanks again Dr Vera and CHERRYBANK. 🙏read more
Paul Ramsay
Paul R.
Over the last few years i’ve used Invisalign through Cherrybank Dental Edinburgh and the results were outstanding. I had the best experience throughout my journey and every single member of staff was so welcoming. I would love to thank Laura especially as she helped from day one with all my queries. Thanks for creating my perfect smile! <3read more
Simon Ssd Hunter
Simon Ssd H.
This is an exceptional dental practice. All the staff are lovely and friendly and the atmosphere is so relaxed.I have had a lot of work done on my teeth in the past but thanks to Cherrybank I finally have my perfect smile! It was a totally pain free process and I can't recommend these guys enough.
Sarah McCormack
Sarah M.
I visited Cherrybank Dental Spa for the first time last week and had a great experience from start to finish. The practice had a very relaxed atmosphere and the staff were really friendly. Can highly recommend.
Stuart Gillespie
Stuart G.
You have no idea what a difference Chris and the team have made to my life. I wouldn't step out the house before I had my new smile. I was petrified from the dentist because of a bad experience when I was younger and refused to go. When I walked in and explained how anxious I am the team done nothing but reassure me and put me at ease. I got to the point I actually enjoyed going and couldn't wait to have my work done. I certainly won't be going anywhere else from now on. It's also very true it is pain free. There is no amount of words that i can say to show how greatful I am to you all so this will just have to do, thank you from the bottom of my heart for saving my life and giving me it back ♥️read more
Emma Spiers
Emma S.
A great deal of care was taken to create a relaxing and pain free appointment. Lauren was my excellent hygenist, with Sophia assisting her. Rona and Leah fantastic on reception - they all helped to make this a positive experience. Thank you!
Clare Cockburn
Clare C.
I loved my pain free hygiene treatment with Kirsty and Grainne! They were so welcoming and looked after me well. Definitely recommend Cherrybank to all 👌🏽
Abdul Ahmad
Abdul A.
Best place where I could have had ever be treated! I highly appreciate and recommend the whole team at Cherry Bank Dental Spa who have majorly supported me throughout my orthodontic treatment. They all have been showing an enormous degree of professionalism, care, best knowledge in the field and amazing support. I can not recommend this clinic highly enough, and I can not offer any more gratitude to the staff members! Special thanks to Dr. E.Halley and Dr. C.McCrudden, group of lovely dental nurses and receptionists, and not the least, the Smile advisor. 😁 Best team! Thank you for everything you have done for me! 👏read more
Mel Linda
Mel L.
From checking in at reception until leaving after treatment, it was a very pleasant experience.The relaxing atmosphere within the practice almost makes you forget you are at the dentists, while the professionalism and easy going manner of the dentists, hygenists and assistants make every visit a pleasureread more
Jamie McDonald
Jamie M.
I visited Cherrybank for Invisalign treatment and couldn't have been happier with the experience I had over 18 months or so. Every single member of staff is absolutely lovely, professional, reassuring and happy to go that extra mile at the drop of a hat. Cherrybank's environment, skills and patient care are outstanding. I'm so much happier with my smile and would highly recommend to others. Huge thanks to everyone (especially Chris and Tammy for putting up with my many demands!)read more
Sophie Stephenson Prescott
Sophie Stephenson P.
Just wanted to say a BIG thank you to Sophia James fx for handling the trading of my account.Your professionalism, genuine kindness and bluntness at times when I needed to face reality are what made me progress.⭐️⭐️⭐️⭐️⭐️I invested $900 and got $5028.93 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful!contact her viaEmail: sophiajames0122@gmail.comWhatsApp Number: +1 (707) 559-8033read more
Kamow Thaks
Kamow T.
I picked Cherrybank Dental after viewing the pictures and testimonies from others . I am so happy I did after avoiding dentist for years because I was scared this is truly pain free dentistry. I had extensive work done by Umair totally pain free and I am absolutely delighted with the end result just wish I had plucked up the courage years ago . Massive thank you to Umair and all the team at Cherrybank for putting a smile on my face .read more
Jacqueline Millar
Jacqueline M.
Cherrybank has been pretty much excellent from start to finish. Operationally in terms of appointments, reminders etc but most importantly in respect of the treatment itself from treatment plan to completing the work. I hated, hated the dentist - this experience may just have changed my mind. Expensive, yes, but you get what pay for. Staff extremely professional and so far really pleased with the results (follow up check in 3 weeks).read more
Michael L
Michael L
I have very sensitive teeth & my last dentist would not give me any numbing injections ?? so when my teeth were being cleaned it was really painful, so hence why I took myself to Cherrybank Dental Practice, everything is pain free, they even apply numbing cream so you don't even feel the injections going into your gums, so it's a win win for me.read more
Susu
Susu
Customer service is excellent. Always welcoming and friendly and I completely trust my dentist, Chris, in the advice he’s given and the work he’s done to improve my smile. Very warm, relaxing environment. Pain-free treatment and I don’t feel afraid of visiting the dentist anymore.
Sam Stone
Sam S.
A fantastic professional service from start to end. I was not happy with the way my teeth looked and the treatment they recommended resulted in a transformation that exceed my expectations. Would highly recommend to others, as long as you are prepared to stick to the treatment plan.
Alex McN
Alex M.
The entire team at Cherrybank Dental Spa are fantastic. Having previously feared trips to the dentist, the reassurance and support offered by everyone at each appointment has been invaluable. I just wish I had found them sooner.
Murray Boyd
Murray B.
After a long time of not visiting a dentist, I decided to put my trust in Cheery Bank Dental.I can confidently say that I have not been disappointed. My dentist Chris McCrudden and dental nurse Marta have always ensured that I was involved in the process and always took my opinion into consideration. There was such a wide variety of treatments to choose from and Chris suggested the porcelain veneers. I trusted his judgment and I am really glad I did. The process was really smooth, fast and pain free which was my biggest fear. If you are looking for any treatments, I most definitely recommend Cherry Bank Dental. You will not be disappointed. Thank you so much for everything and the confidence you have gave me. I have not stopped smiling since.read more
Beata Dziamecka
Beata D.
Nice location. Very friendly people on the desk. Relaxing waiting room. Nice “feel” to it and happy people working very well together.It's always a nice experience when I go.
Noyon B
Noyon B
I can't recommend this practice enough. I'm phobic of dentistry- for good reasons. However, the whole team and environment put me at ease. My dentist Chris had an almost miraculous ability to inspire total confidence in him. I really appreciated being treated without judgement, total respect and a bit of well placed humour! I need a lot of work doing. All my options were explained very clearly, the prices laid out, and I can see a bright light at the end of the tunnel. I'm not easy to win over, being an ex-nurse. But also, as an ex-nurse, I know when I meet highly competent health professionals. I now have total confidence in a dentist for the first time in my life.read more
Jo Nash
Jo N.
I cannot stress how good my experience has been here. The staff are lovely and they're great professionals. I was not at my best (I had health anxiety) and they did everything they could to help me. I really felt they were listening and caring about me. I have tried other clinics in Edinburgh but they're far from what I'm describing here. I highly recommend this place. I wouldn't go anywhere else.Thank you very much!read more
Elena Romera Ruiz
Elena Romera R.
Your colleagues Nikolaos Vourakis and Tammy Cardwell gave me a no nonsense assessment of my dental problems. It’s allowed me to make an informed decision going forward - or not as the case may be.There was absolutely no pressure in making a decision.They are a credit to your company.
PARA2417
PARA2417
Are you thinking about finally overcoming your fear of going to the dentist? Are you desperatly in need of long overdue dental treatment? Have you been told by an NHS dentist that certain dental treatments will not be considered even if you were prepared to pay for it? If yes, I highly recommend to contact Cherrybank's friendly and helpful reception. Their receptionist listened well to any of my concerns and found the perfect person for me to start my dental journey with. After filling out a small questionnaire about my dental situation and my desired results, I was scheduled to meet Tammy, Cherrybank's Smile Advisor. On my first visit with her she was very well prepared and knew all the details about me which I have provided via the questionnaire without having to look at it during our appointment. She ensured me that my perfect smile can most definitely be achieved within a few months. She made me feel understood, cared for and at ease. After meeting Tammy a few more times to discuss potential cost of treatment and to allow me to ask any questions I had on my mind, she recommended Chris McCrudden to me. She stated that he is a true perfectionist and very good with nervous patients.On my first visit with dentist Chris and dental nurse Marta, both made me feel very comfortable. Together we crafted a perfect plan for the next months to come and discussed the final price. They recommended visiting their lovely dental hygiene team first, who gave me a professional clean and provided me with valuable information, tips and tricks on how to keep my new smile clean and healthy.On my next appointments, Chris and Marta continued with the previously crafted treatment plan. Both were very well prepared at all times and made me feel at ease. I didn't feel nervous. Their attention to detail, calming way and caring abilities were exceptional. The provided cosy blanket and stress balls were amazing and helped me during each appointment. I was also able to use my own headphones listening to music, which made the time fly by so much quicker. At no time did I experience any pain or discomfort during treatment. I also loved that Tammy checked in with me every now and then to see how I was doing. Now, 7 months after contacting Cherrybank for the first time, I can say that this has been the best dental experience I've ever had. It was worth every penny!I highly recommend everyone mentioned in this review. Thank you for your excellent service, kindness and professionalism throughout my journey.read more
Ramona Schubert
Ramona S.
The best dental practice on every level that I have ever experienced in my 54 years. Their work, warmth and support has been life changing.completely transformation ☝️
Imogen Gardner
Imogen G.
Yone and the accompanying nurse were brilliant. I have a massive phobia surrounding going to the dentist and for the first time in my life I was made to feel comfortable. Couldn’t get better
jamie smith
jamie S.
Superb ! John was absolutely brilliant 👏 extremely kind, communicative as professional.I am delighted with the treatment, I look forward to my appointment in January.
A C
A C

Cherrybank Dental Spa

Cherrybank Dental Spa, 94 Hanover Street, Edinburgh, EH2 1DR, Scotland

Providing *Pain Free Dentistry In Edinburgh

Telephone: 0131 550 1600

Email: info@cherrybankedinburgh.Co.Uk

  • Monday 9:00am – 8:00pm
  • Tuesday 9:00am – 5:00pm
  • Wednesday 9:00am – 6.30pm
  • Thursday 9:00am-6.30pm
  • Friday 9:00am – 5:00pm
  • Saturday 9:00am – 1:00pm